About Us

We’ve been providing solutions as CCR since 2011.

CCR was founded in January, 2011 by some of the most prominent names of the industry, Türker Erkin, Oktay Kemal and Utku Deriner. A Genesys partner and with over 20 years of experience, CCR offers services in Turkey, Europe and Middle East, bringing latest technologies to its customers.

CCR has one of the most top-notch teams on the market and it’s shaping the industry with its self-developed EasyConnect products that offer the ‘Perfect Customer Experience’ to businesses.

CCR, headquartered in Kozyatağı/Istanbul, has an R&D operation center at İkitelli Technopark on Yıldız Technical University Campus. Moreover, CCR provides technical consulting, services and next-generation solutions for customer experience and call center management to Europe through its Zürich office since 2014, and to Middle East through its Dubai office since 2017.

CCR has many local and global references in the industries of banking, insurance, telecommunication, energy, manufacturing, health, e-commerce etc.

Established in 2011
3 Countries 4 Locations
7/24 Support
More than 40 References in 10 Countries
Over 20 Years of Experience
The Strongest Engineering Team
Excellent Customer Experience

Senior Management

team member
Managing Partner
Utku Deriner
team member
Managing Partner
Oktay Kemal

CCR Milestones

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