
Many Pioneering Changes in the Service Industry Are Included in EasyConnect Video Solution
- A comfortable interaction with face-to-face online banking
- A brand new sales channel in retailing
- Live insurance damage assessment after an accident
- A faster access to news from the scene with live notifications
- Face-to-face services that make the lives of the disabled people easier
- Diagnosis by video conferencing in the health sector (tele-medicine)
YouTube Video
A New Era in Call Center Services Starts With EasyConnect Video
What Is EasyConnect Video?
EasyConnect Video is a new generation “Video Conferencing” platform that supports file and screen sharing. It is 100% integrated with Genesys PureConnect and Genesys Engage.
100% integration with Genesys Engage and PureConnect products
- Sound and video recording. Trackback from the management interface for quality check
- Ease of ACD management in video conferencing
- File and screen sharing, and location sharing with the mobile app
- Face Comparison
- Emotion Detection
- Reporting integration without the need for extra software
- First combined reporting, queue management, file sharing and sound and video recording solution in the industry
- Cloud or on-premise application options
How Are Streaming Rate and Quality?
Is it safe?
Supported Browsers

Supported Operating Systems
